Shipping policy

Delivery Options

  • All orders are shipped using Express for delivery within 1-4 business days

Shipping Fees Australia

  • Complimentary shipping for orders over $300 (AUD) 

  • Express Flat rate $25

International Shipping

  • Complimentary express shipping for orders over $300 (AUD)

  • Orders to New Zealand - Express $50 (AUD)

  • Rest of World, $90 (AUD)

Duties and taxes vary by country.

We recommend consulting your local customs authorities before making a purchase to understand any applicable charges. Any duties and taxes incurred upon arrival are the responsibility of the customer.

Tracking Your Order

  • Once your order has been dispatched, you will receive a confirmation email with tracking details to follow your delivery in real-time.

Missed Deliveries

  • If no one is available to sign for your package, the courier will attempt a second delivery or provide instructions for re-scheduling.

Delivery Restrictions

  • We currently do not deliver to P.O. Boxes or APO/FPO addresses.

Need Help?

  • Our Customer Care team is here to assist with any delivery queries. Please reach out via hello@perrault.com.au

Enjoy the convenience and care that comes with each Perrault delivery, ensuring that your luxury items arrive promptly and in perfect condition.